HELEN TAKES THE REINS

Helen takes the reins at NHS Hampstead Hospital while Max gets creative to help a patient in need.

Reynolds reaches a decision about Dr. Malvo.

Iggy and Bloom help their patients understand the underlying cause of their stress.

Dr. Wilder employs more unconventional techniques.

Air Date: Tuesday, Jan. 11 (10-11 p.m. ET) on NBC.

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NEW AMSTERDAM -- "The Crossover" Episode 412 -- Pictured: Jocko Sims as Dr. Floyd Reynolds -- (Photo by: Virginia Sherwood/NBC)